Reference

How xsmnt5 Handles Your Personal Information

This Privacy Policy explains exactly what information we collect when you open an account, make a deposit via PayPal, Venmo, or Play+, and use our lobby — and how we protect it.

Account data protectedPayPal, Venmo, Play+ payment data handled securelyYour rights explained clearlyContact path always openState-law compliant
xsmnt5 How xsmnt5 Handles Your Personal Information
REACH OUR TEAM

How to Contact Us About Your Privacy

If you have questions about your data, want to request a correction, or need to know what we hold on file, our support team handles privacy inquiries directly. Send us a message through live chat inside your account or email us — we'll confirm receipt and respond within the timeframe required by applicable state law. For account-specific requests, have your registered email address ready so we can verify your identity before acting on the request.

Live Chat Start a live chat session from inside your logged-in account. Fastest path for privacy questions tied directly to your wallet or payment history.
Email Support Send your data request or privacy concern to our support address. Include your registered email and we'll verify your identity before processing.
Account Settings Some data corrections — like updating your name or linked PayPal address — can be initiated directly from the account settings panel without contacting support.
DATA HANDLING DETAIL

How We Protect and Manage Your Information

Security and transparency are not afterthoughts here. Every section below covers a specific part of how we manage the data tied to your account — from cookies to retention schedules. If something is unclear, the contact paths above are always available.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences in your browser settings at any time.

Account Security

Your account password is hashed and never stored in plain text. We use SSL encryption on every page and require identity verification before processing withdrawal requests.

Data Retention

Active account data is retained while your account is open. After closure, we keep records only as long as state law or fraud-prevention obligations require, then delete them.

Third-Party Access

We share data with payment processors — PayPal, Venmo, Play+ — only as needed to complete transactions. We do not share your data with advertisers or data brokers.

Answers to Common Privacy Questions

These are the questions we hear most often about how xsmnt5 handles personal data. If your question isn't here, live chat or email will get you a direct answer.

We collect your name, email, date of birth, and any payment details you link — such as your PayPal account or Play+ card number — plus device and session data generated during your visit.

We share data with payment processors like PayPal and Venmo only to complete transactions. We do not sell your information to advertisers, data brokers, or unrelated third parties.

Send a request through live chat or email using your registered account address. We'll verify your identity first, then provide a summary of the data we hold on file.

Yes. Submit a deletion request through support. We'll remove data not subject to legal hold. Some records must be kept under state law for a defined period after account closure.

We retain records only for the period required by applicable state law or fraud-prevention rules. Once that obligation expires, the data is deleted from our systems.

We use session cookies for login and analytics cookies to improve lobby navigation. You can block or clear cookies through your browser settings; some features may work differently as a result.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.